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Tabx FAQs

Account FAQs

If I upgrade my license to include more users, will I be charged the full year for these new users?

Absolutely not! Any users added by upgrading the license before your renewal date will be pro-rata'd to that year. If you have 3 months until the renewal date, you'll only pay for 3 months for each added user.

How many users do I need in my license?

Any paid Tabx License comes with at least 2 users: A License Administrator and a configurable user. The Licnese Administrator is a special user with access to everything in your license. Do not give out login details to this user! You'll need to add a user for every person you want to be using Tabx concurrently - if two or more people try to log in using the same login credentials, only the latest person to log in will be allowed to use the system - the others will be logged out automatically.

We offer a reduced rate for users the more users are in your license. 

Projects FAQs

Can I upload "X"  of data?

In short, yes - as long as you can convert your data to CSV. We provide a template file for you to paste your data into here. We are always working to add native data connections, and currently support SPSS natively. 

I've accidentally deleted my Project. Can I get it back?

We may be able to retrieve a deleted project from our backups. Any changes made to the project in the last 24 hours will not be recoverable, but changes older than that may be. Restoration of a project is a chargeable service.

I've accidentally deleted a Dashboard. Can I get it back?

We may be able to retrieve a deleted dashboard from our backups. Any changes made to the dashboard in the last 24 hours will not be recoverable, but changes older than that may be. Restoration of a dashboard is a chargeable service.

Register Free

Lifetime license, 1000 rows / 200 variables per project, 2 project slots.

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